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Food Service Team Lead

2 months ago


Iroquois Falls, Ontario, Canada Tim Hortons Full time
Job Summary

We are seeking a skilled Food Service Supervisor to join our team at Tim Hortons. As a key member of our restaurant team, you will be responsible for ensuring the highest level of customer satisfaction and quality food service.

Key Responsibilities
  • Supervise and coordinate the activities of staff who prepare and portion food, ensuring efficient and effective service.
  • Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe work environment.
  • Estimate ingredient and supply requirements for meal preparation, ensuring accurate inventory management.
  • Monitor and maintain quality control standards for food and service, addressing customer complaints and concerns in a professional manner.
  • Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for business growth.
Requirements
  • Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of experience in a related field, or equivalent experience.
  • Excellent communication and leadership skills, with the ability to work in a fast-paced environment.
  • Ability to work under pressure and maintain a high level of customer satisfaction.
Work Environment

This role is based in a restaurant setting, requiring the ability to work in a fast-paced environment with a combination of sitting, standing, and walking.

What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.