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Technical Support Analyst
3 months ago
Technical Support Analyst at Einzelnet Systems S.R.L.
We are looking for a proficient Support Specialist with a strong background in Mac, Linux, and Ubuntu environments, along with experience in utilizing Desktop Central. The role involves delivering high-level technical assistance, overseeing system administration duties, and employing Desktop Central for effective endpoint management.
Key Responsibilities:
- Troubleshoot and resolve intricate issues related to Mac, Linux, and Ubuntu platforms.
- Administer user accounts and system configurations.
- Leverage Desktop Central for software deployment and system updates.
- Create documentation and provide training for Level 1 support staff.
- Work collaboratively with IT teams on various projects.
- Monitor system performance and implement optimization strategies.
Requirements:
- Proven experience with Mac, Linux, and Ubuntu operating systems.
- Expertise in Desktop Central is essential.
- Excellent problem-solving abilities.
- Understanding of networking principles.
- Relevant certifications are advantageous.
Mid-Senior level
Employment typeContract
Job functionInformation Technology
IndustriesIT Services and IT Consulting
Salary: Competitive compensation package.