Sales Team Lead
6 days ago
We are a dynamic retail business seeking a highly skilled Sales Team Lead to join our team. As a Sales Team Lead, you will be responsible for leading a team of sales associates and contributing to the overall success of our store.
Key Responsibilities- Team Leadership: Supervise and coordinate the activities of sales associates, ensuring excellent customer service and a positive shopping experience.
- Sales and Merchandising: Sell merchandise, manage inventory, and maintain a visually appealing store display.
- Reporting and Analysis: Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
- Customer Service: Resolve customer complaints and issues in a professional and courteous manner.
- Store Operations: Establish work schedules, authorize returns, and manage cash.
- Education: Secondary (high) school graduation certificate.
- Experience: 1 year to less than 2 years of retail experience.
- Skills: Excellent communication and interpersonal skills, ability to multitask, and a client-focused approach.
- Support for Newcomers and Refugees: We participate in a government program to support the settlement and integration of newcomers and refugees.
- Support for Youth: We offer on-the-job training and mentorship opportunities for youth.
- Support for Indigenous People: We participate in a government program to support Indigenous people and offer cultural competency training.
- Support for Mature Workers: We apply hiring policies that discourage age discrimination and offer mentorship opportunities for mature workers.
- Support for Visible Minorities: We apply hiring policies that discourage discrimination against members of visible minorities and offer mentorship programs.
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