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Service Delivery Manager Bilingual English French

2 months ago


Ottawa, Ontario, Canada GardaWorld Full time
Job Title: Service Delivery Manager Bilingue Anglais H/F

Bilingual (EN/FR) Service Delivery Manager

Business Unit:

Aviation Services

Career Area:

Operations and Administration

GardaWorld is seeking a seasoned Bilingual (EN/FR) Service Delivery Manager to oversee our operational efficiency and drive strategic initiatives.

As a Bilingual Service Delivery Manager (SDM), you will be responsible for:

  • Conducting and managing daily operations to meet productivity targets and quality standards.
  • Monitoring performance metrics, analyzing data, and implementing improvements to enhance operational effectiveness.
  • Leading high-performing teams and fostering a culture of innovation.

Requirements:

  • Post-secondary education or equivalent work experience.
  • A minimum of 1-3 years of direct management experience.
  • Conversationally fluent in both French and English.
  • Strong leadership skills with a track record of building high-performing teams.

GardaWorld is a global leader in the security industry, offering diverse work assignments and training and career advancement opportunities. We welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team as we are proud to be an equal opportunity employer.