French/English Banking Representative

4 weeks ago

Ottawa, Ontario, Canada TEKsystems Full time
Job Title: French/English Banking Representative

We are seeking a highly skilled and bilingual banking representative to join our team in Ottawa, ON. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, handling a high volume of calls in both French and English, and working collaboratively with our team to achieve our goals.

Key Responsibilities:
  • Provide top-notch customer service to clients in both French and English
  • Handle a high volume of calls, responding to client inquiries and resolving issues in a timely and professional manner
  • Work collaboratively with our team to achieve our goals and objectives
  • Contribute to the development and implementation of new processes and procedures to improve customer service and efficiency
  • Participate in ongoing training and development to stay up-to-date on industry trends and best practices
Requirements:
  • Fluency in both French and English (reading and verbal)
  • 6 months+ of previous call centre or phone-based customer service experience, taking a high volume of calls (40+ per day)
  • Personal flexibility to work shift work, including weekends
  • Ability to work on a hybrid schedule (1 day in office per week)
  • Proven ability in building rapport and maintaining client relationships, preferably in the financial or service industry while working independently and as part of a team
Soft Skills:
  • Ability to work independently, proven time management, organizational and problem-solving skills
  • Exceptional client service capability and confidence in engaging clients across multiple channels (phone, video, etc.) using a friendly, positive, and professional tone
  • Digital literacy across a broad range of devices (smartphones, tablets, laptops, etc.) with above-average keyboarding skills, internet, computer navigation, and strong multitasking ability
  • An interest in mobile and digital devices with an ability to help clients navigate through self-serve applications
  • Desire to build exceptional client experiences, and is passionate and curious to help clients meet their immediate needs and solve their concerns

TEKsystems is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.

  • French/English Banking Representative

    4 weeks ago

    Ottawa, Ontario, Canada TEKsystems Full time

    Job Title: French/English Banking RepresentativeTEKsystems is seeking a highly skilled French/English Banking Representative to join our team in Ottawa, ON. As a key member of our team, you will be responsible for providing exceptional customer service to clients in both English and French.Key Responsibilities:Receive and respond to inbound calls in French...

  • French/English Banking Representative

    1 month ago

    Ottawa, Ontario, Canada TEKsystems Full time

    Job Title: French/English Banking RepresentativeWe are seeking a highly skilled and bilingual banking representative to join our team in Ottawa, ON. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, handling a high volume of calls in both French and English, and working collaboratively with our...

  • French/English Banking Representative

    1 month ago

    Ottawa, Ontario, Canada TEKsystems Full time

    Job Title: French/English Banking RepresentativeWe are seeking a highly skilled and bilingual banking representative to join our team in Ottawa, ON. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, handling a high volume of calls in both French and English, and working collaboratively with our...

  • Customer Service Representative

    3 weeks ago

    Ottawa, Ontario, Canada Scotiabank Full time

    About the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in both French and English.Key Responsibilities:Provide customer service to clients in both...

  • Customer Service Representative

    4 weeks ago

    Ottawa, Ontario, Canada Scotiabank Full time

    Requisition ID: 205609At Scotiabank, we're committed to delivering exceptional customer experiences. As a Customer Service Representative - French/English, you'll play a key role in helping us achieve this goal.Key Responsibilities:Provide top-notch customer service to our Canadian Banking customers in both French and English.Use your knowledge of our...

  • Customer Service Representative

    3 weeks ago

    Ottawa, Ontario, Canada Scotiabank Full time

    At Scotiabank, we're looking for a skilled Customer Service Representative to join our team. As a Bilingual Customer Care Specialist, you'll be responsible for providing exceptional customer service to our clients in both French and English.Key Responsibilities:Use your knowledge of our products and services to lead interactions with our customers and...

  • Customer Service Representative

    3 weeks ago

    Ottawa, Ontario, Canada Scotiabank Full time

    About the Role:The Scotiabank Customer Contact Centre team is at the heart of our operations, delivering superior customer experiences. As a Customer Service Representative - French and English, you will be part of a team that is leading the future of banking.Key Responsibilities:Use the knowledge of our products and services to lead interactions with our...

  • Bilingual Banking Representative

    1 month ago

    Ottawa, Ontario, Canada TEKsystems Full time

    About the Role:We are seeking a highly skilled and bilingual Banking Representative to join our team at TEKsystems. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, handling a high volume of inbound calls in both English and French.Key Responsibilities:Respond to client inquiries and resolve...

  • Bilingual Banking Representative

    1 month ago

    Ottawa, Ontario, Canada TEKsystems Full time

    About the Role:We are seeking a highly skilled and bilingual Banking Representative to join our team at TEKsystems. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, handling a high volume of inbound calls in both English and French.Key Responsibilities:Respond to client inquiries and resolve...

  • Bilingual Banking Representative

    2 months ago

    Ottawa, Ontario, Canada TEKsystems Full time

    About the Role:We are seeking a highly skilled and bilingual Banking Representative to join our team at TEKsystems. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, handling a high volume of inbound calls in both English and French.Key Responsibilities:Respond to client inquiries and resolve...

  • Bilingual Banking Representative

    2 months ago

    Ottawa, Ontario, Canada TEKsystems Full time

    About the Role:We are seeking a highly skilled and bilingual Banking Representative to join our team at TEKsystems. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, handling a high volume of inbound calls in both English and French.Key Responsibilities:Respond to client inquiries and resolve...

  • Senior Translator English to French

    1 month ago

    Ottawa, Ontario, Canada Adecco Canada Full time

    Adecco Canada Translator Job OpportunityAdecco Canada is currently recruiting for a Translator to join our team. This is a 5-month remote contract opportunity with a possibility of extension. The Translator will work with one of our government clients based in Ottawa.Key Responsibilities:Provide high-quality translation and revision services (English to...

  • Senior Translator English to French

    1 month ago

    Ottawa, Ontario, Canada Adecco Canada Full time

    Adecco Canada Translator Job OpportunityAdecco Canada is currently recruiting for a Translator to join our team. This is a 5-month remote contract opportunity with a possibility of extension. The Translator will work with one of our government clients based in Ottawa.Key Responsibilities:Provide high-quality translation and revision services (English to...

  • French Bilingual Customer Service Representative

    4 weeks ago

    Ottawa, Ontario, Canada TEKsystems Full time

    Job Title: French Bilingual Customer Service RepresentativeJoin our team of customer service professionals and take on a challenging role as a French Bilingual Customer Service Representative. In this position, you will be responsible for providing exceptional customer service to clients in both French and English.Job Summary:We are seeking a highly skilled...

  • Senior Banking Professional

    3 weeks ago

    Ottawa, Ontario, Canada National Bank Full time

    About the RoleThe National Bank is seeking a highly skilled Banking Advisor to join our team. As a Banking Advisor, you will be responsible for providing exceptional client service and advice on personal and small business banking solutions.Key ResponsibilitiesProvide personalized banking solutions to clients, including transaction, investment, and personal...

  • French Baker

    3 weeks ago

    Ottawa, Ontario, Canada Le Boulanger Francais - The French Baker Inc. Full time

    At Le Boulanger Francais - The French Baker Inc., we are seeking a skilled Baker to join our team in a fast-paced environment.The ideal candidate will have 2 years of experience in a bakery setting, with a strong focus on quality and customer satisfaction.Responsibilities will include preparing dough for pies, bread, rolls, and sweet goods, as well as...

  • French and English Language Instructor

    4 weeks ago

    Ottawa, Ontario, Canada Oxford Learning Centres, Inc. Full time

    French and English Language Instructor WantedWe are seeking a highly motivated and experienced French and English language instructor to join our team at Oxford Learning Centres, Inc.About the Role:This is a part-time position that requires a strong background in spoken and written French and English. The successful candidate will be responsible for teaching...

  • Translator (English to French) - Language Specialist

    4 weeks ago

    Ottawa, Ontario, Canada Adecco Canada Full time

    Translator Job DescriptionAdecco Canada is currently recruiting for a Translator to join our team. This is a 5-month remote contract opportunity with a possibility of extension.Key Responsibilities:Provide high-quality translation and revision services (English to French) for various documents and materials.Offer terminology support by contributing to the...

  • French and English Language Instructor

    1 month ago

    Ottawa, Ontario, Canada Oxford Learning Centres, Inc. Full time

    French and English Teacher/Tutor WantedWe are seeking a highly motivated and enthusiastic French and English teacher/tutor to join our team at Oxford Learning Orleans. As a part-time teacher/tutor, you will have the opportunity to work with students of various ages and skill levels, helping them to improve their French and English language skills.Key...

  • French and English Language Instructor

    1 month ago

    Ottawa, Ontario, Canada Oxford Learning Centres, Inc. Full time

    French and English Teacher/Tutor WantedWe are seeking a highly motivated and enthusiastic French and English teacher/tutor to join our team at Oxford Learning Orleans. As a part-time teacher/tutor, you will have the opportunity to work with students of various ages and skill levels, helping them to improve their French and English language skills.Key...