IT Service Delivery Leader

3 weeks ago

Simcoe, Canada Workplace Safety and Insurance Board (WSIB) Full time

Lead and Manage IT Solutions for a Mission-Driven Organization

The Workplace Safety and Insurance Board (WSIB) is seeking a highly motivated and experienced IT Service Delivery Manager to join our team. In this role, you will play a pivotal part in ensuring the seamless delivery of technology solutions that support our critical mission of providing workplace safety and injury management services across Ontario.

Your Responsibilities:

  • Provide expert guidance on the design, implementation, and maintenance of IT solutions tailored to address business needs.
  • Oversee the allocation and management of hardware and software resources essential for effective application functionality.
  • Lead and coordinate all aspects of IT Service Delivery, encompassing project planning, resource allocation, and performance monitoring.
  • Cultivate a high-performing team by recruiting, developing, and mentoring talented individuals.
  • Foster strong collaboration with stakeholders across various departments to ensure clear communication and alignment on IT initiatives.
  • Champion the adoption of best practices in application development and maintain adherence to established standards.

Your Qualifications:

  • A Bachelor's degree in a STEM field or equivalent experience, coupled with relevant certifications such as PMP, ITIL, or CSM is highly desirable.
  • 8+ years of proven experience in software development and people management within a dynamic IT environment.
  • Demonstrated expertise in vendor management, IT financial management, integration strategies, middleware technologies, data management, and information security practices.

If you are a passionate IT leader with a commitment to excellence and a desire to make a meaningful impact, we encourage you to apply.

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