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Food Service Manager

2 months ago

Burlington, Ontario, Canada Papajohns Pizza Full time
Papajohns Pizza Food Service Supervisor Job Description

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Papajohns Pizza. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest standards of quality.

Key Responsibilities:
  • Supervise and Co-ordinate Activities: Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that tasks are completed efficiently and effectively.
  • Train Staff: Train staff in job duties, sanitation, and safety procedures, ensuring that they have the necessary skills and knowledge to perform their roles.
  • Estimate Ingredients and Supplies: Estimate the ingredients and supplies required for meal preparation, ensuring that we have sufficient stock to meet customer demand.
  • Hire and Manage Staff: Hire and manage food service staff, ensuring that we have a skilled and motivated team.
  • Quality Control: Ensure that food and service meet quality control standards, addressing any issues promptly and effectively.
  • Customer Service: Address customers' complaints or concerns, providing exceptional service and ensuring that their needs are met.
  • Record Keeping: Maintain records of stock, repairs, sales, and wastage, providing accurate and timely information to management.
  • Reporting: Prepare and submit reports, providing insights and recommendations to improve restaurant operations.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service environment.
  • Work Setting: Restaurant.
  • Physical Capabilities: Combination of sitting, standing, and walking.
  • Work Conditions: Fast-paced environment, work under pressure.
  • Personal Suitability: Client focus, efficient interpersonal skills, excellent oral communication, flexibility, and team player.
Work Environment:

Papajohns Pizza is a fast-paced and dynamic work environment, requiring a high level of energy and motivation. As a Food Service Supervisor, you will be working in a restaurant setting, interacting with customers, staff, and management.

What We Offer:

We offer a competitive salary, opportunities for career advancement, and a dynamic work environment. If you are a motivated and experienced Food Service Supervisor looking for a new challenge, we encourage you to apply.