Food Service Supervisor

4 weeks ago


Mississauga, Ontario, Canada EGGSMART RATHBURN EATERY Full time
Job Title: Food Service Supervisor

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at EGGSMART RATHBURN EATERY. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Food Service Management: Supervise and coordinate the activities of food service staff, ensuring that food is prepared and served to the highest standards.
  • Staff Supervision: Train and develop staff in job duties, sanitation, and safety procedures, ensuring that they are equipped to provide excellent customer service.
  • Inventory Management: Requisition food and kitchen supplies, estimate ingredient and supply requirements, and maintain records of stock, repairs, sales, and wastage.
  • Customer Service: Address customer complaints or concerns, ensuring that our customers receive exceptional service and a positive dining experience.
  • Reporting and Budgeting: Prepare and submit reports, prepare budget and cost estimates, and maintain accurate records of financial transactions.
Requirements:
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Experience: 1 to less than 7 months of experience in a food service environment.
  • Language: Fluency in English.
Work Environment:

Our restaurant is a fast-paced environment with tight deadlines, requiring a high level of physical activity, including standing for extended periods, bending, crouching, and walking.

Personal Suitability:
  • Client Focus: Provide exceptional customer service, ensuring that our customers receive a positive dining experience.
  • Efficient Interpersonal Skills: Develop and maintain positive relationships with staff, customers, and suppliers.
  • Excellent Oral Communication: Communicate effectively with staff, customers, and suppliers, ensuring that information is conveyed clearly and accurately.
  • Flexibility: Adapt to changing circumstances, including unexpected events and deadlines.
  • Team Player: Collaborate with staff to achieve common goals and objectives.
  • Initiative: Take initiative to improve processes and procedures, ensuring that our restaurant operates efficiently and effectively.
  • Dependability: Demonstrate reliability and accountability, ensuring that tasks are completed on time and to a high standard.
Benefits:
  • Free Parking: Available on-site.
  • On-Site Amenities: Access to amenities, including [insert amenities].
  • Paid Time Off: Eligible for paid time off, including volunteering or personal days.
Support for Persons with Disabilities:
  • Physical Accessibility: Provides physical accessibility accommodations, including ramps and elevators.
  • Mentorship and Coaching: Offers mentorship, coaching, and networking opportunities for persons with disabilities.
  • Awareness Training: Provides awareness training to employees to create a welcoming work environment for persons with disabilities.
  • Inclusive Recruitment: Applies accessible and inclusive recruitment policies that accommodate persons with disabilities.
Support for Newcomers and Refugees:
  • Settlement Support: Assists with immediate settlement needs, including housing, transportation, and childcare.
  • Language Training: Supports social and labour market integration through language training.
  • Skills Training: Facilitates access to community resources, skills training, and job placement services.
  • Mentorship Programs: Offers mentorship programs that pair newcomers and refugees with experienced employees.
  • Cross-Cultural Training: Provides diversity and cross-cultural training to create a welcoming work environment for newcomers and refugees.
Support for Youths:
  • On-the-Job Training: Offers on-the-job training tailored to youth.
  • Mentorship Programs: Offers mentorship, coaching, and networking opportunities for youth.
  • Awareness Training: Provides awareness training to employees to create a welcoming work environment for youth.
Support for Veterans:
  • Mentorship Programs: Offers mentorship, coaching, and networking opportunities for Veterans.
  • Awareness Training: Provides awareness training to employees to create a welcoming work environment for Veterans.
  • Targeted Hiring: Recruits Veterans and other candidates with military experience through targeted hiring initiatives.
  • Transition Support: Assists with immediate transition needs, including relocation and housing.
  • Skills Translation: Supports Veterans in translating their military skills and experience into the language of the civilian job market.
  • Flexible Onboarding: Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace.
Support for Indigenous People:
  • Mentorship Programs: Offers mentorship, coaching, and networking opportunities for Indigenous workers.
  • Cultural Competency Training: Provides cultural competency training and awareness training to all employees to create a welcoming work environment for Indigenous workers.
  • Elder Support: Facilitates access to Elders who can offer support and guidance to Indigenous workers.
Support for Mature Workers:
  • Hiring Policies: Applies hiring policies that discourage age discrimination.
  • Awareness Training: Provides staff with awareness training to create a welcoming work environment for mature workers.
  • Mentorship Programs: Offers mentorship, coaching, and networking opportunities for mature workers.
  • Phased Retirement: Offers phased retirement options that allow mature workers to gradually reduce their workload.
  • Phased Re-entry: Offers phased re-entry options for mature workers who are returning to work after retiring.
  • Workspace Accommodations: Provides workspace accommodations, including age-appropriate ergonomic considerations.
  • Retirement Planning: Offers resources to help mature workers plan their retirement.
Support for Visible Minorities:
  • Hiring Policies: Applies hiring policies that discourage discrimination against members of visible minorities.
  • Mentorship Programs: Offers mentorship programs that pair members of visible minorities with experienced employees.
  • Cross-Cultural Training: Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.


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