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Gas Station Team Lead

2 months ago

Hawkesbury, Canada ECONO GAS Full time
Job Title: Gas Station Supervisor

We are seeking a highly motivated and experienced Gas Station Supervisor to join our team at ECONO GAS. As a key member of our operations team, you will be responsible for overseeing the daily activities of our gas station, ensuring excellent customer service, and maintaining a safe and efficient work environment.

Key Responsibilities:
  • Supervise and Train Staff: Lead and train a team of sales workers, apprentices, and other staff members to ensure they are equipped to provide exceptional customer service and meet sales targets.
  • Assign Duties and Tasks: Assign tasks and duties to staff members to ensure the smooth operation of the gas station, including sales, customer service, and inventory management.
  • Manage Inventory and Cash: Oversee the management of inventory, including ordering and stocking of merchandise, and manage cash handling and reconciliation.
  • Prepare Reports and Analyze Data: Prepare reports on sales volumes, merchandising, and personnel matters, and analyze data to identify trends and areas for improvement.
  • Resolve Issues and Complaints: Resolve customer complaints and issues in a professional and courteous manner, and address any supply shortages or other operational issues.
  • Maintain a Safe Work Environment: Ensure a safe and healthy work environment for all staff members, including adhering to safety protocols and procedures.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a supervisory or management role.
  • Language: English.
  • Work Hours: 35 hours per week.
Work Environment:

The gas station is a fast-paced environment with tight deadlines, requiring excellent time management and organizational skills. The successful candidate will be able to work under pressure, multitask, and maintain attention to detail.

Personal Suitability:
  • Accurate: Ability to accurately complete tasks and maintain records.
  • Client Focus: Excellent customer service skills and ability to resolve customer complaints.
  • Efficient Interpersonal Skills: Ability to work effectively with staff members and customers.
  • Excellent Oral Communication: Excellent communication skills, both written and verbal.
  • Flexibility: Ability to adapt to changing circumstances and priorities.
  • Organized: Ability to prioritize tasks and maintain a safe and efficient work environment.
  • Team Player: Ability to work collaboratively with staff members and other teams.