Truck Service Consultant

4 weeks ago


Canada PBX Truck Service Inc. Full time

Position Overview:

PBX Truck Service Inc. is seeking a knowledgeable and skilled Truck Service Consultant to join our expanding team. The ideal candidate will possess outstanding communication abilities, a strong customer service orientation, and prior experience in a truck service environment.

Key Responsibilities:

  • Advising customers on necessary maintenance and repair services, ensuring clarity and understanding.
  • Maintaining regular communication with service supervisors to gather details on required repairs.
  • Keeping clients updated on the status of their repairs and addressing any additional service needs as they arise.
  • Responding promptly and effectively to customer inquiries and concerns.
  • Managing a high volume of customer interactions while maintaining composure under pressure.
  • Reviewing vehicle history to identify any applicable warranties, whether internal or OEM.
  • Collaborating closely with the warranty department to adhere to established protocols.

Qualifications:

  • A minimum of 2 years of experience in a service advisor capacity is preferred.
  • Experience within the trucking sector is highly advantageous.

About Us: PBX Truck Service Inc. is a dedicated truck and trailer repair facility committed to delivering high-quality, timely, and cost-effective repair solutions. Our team consists of trained and qualified mechanics who prioritize customer satisfaction.

Employment Type: Full-time, Permanent

Compensation: Salary is based on experience.



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