Resident Experience Specialist

4 weeks ago


Edmonton, Alberta, Canada Hazelview Properties Full time

About the Role

We are seeking a highly motivated and customer-focused Resident Services Specialist to join our team at Hazelview Properties. As a key member of our community, you will be responsible for providing exceptional service to our residents, fostering a positive living experience, and promoting our Story of Home culture.

Key Responsibilities

  • Deliver personalized and extraordinary service to residents, ensuring their needs are met and exceeded.
  • Collaborate with the community team to develop and implement resident engagement strategies.
  • Provide support and guidance to residents, addressing concerns and resolving issues in a timely and professional manner.
  • Work closely with the property management team to ensure seamless communication and coordination.
  • Participate in ongoing training and development to enhance skills and knowledge.

What We Offer

A Total Rewards package, including:

  • Competitive base salary
  • Paid vacation and sick leave
  • Health and dental benefits
  • Bonus eligibility
  • Employee recognition programs
  • Learning and growth opportunities
  • Additional paid time off
  • Uniform provided

About Hazelview Properties

Hazelview Properties is a leading provider of rental living experiences, committed to creating value for people and places. Our Story of Home culture emphasizes the importance of community, respect, and exceptional service. We are proud to offer a dynamic and inclusive work environment, where our team members can grow and thrive.



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