Front Desk Associate

5 days ago

Markham, Ontario, Canada Go Place Club Inc. Full time
About the Role

We are seeking a highly organized and detail-oriented Front Desk Associate to join our team at Go Place Club Inc. as a Receptionist. In this role, you will be the first point of contact for our clients and will be responsible for providing exceptional customer service.

Key Responsibilities
  • Client Communication: Greet clients and direct them to the relevant contacts or service areas.
  • Information Provision: Provide basic information to clients and the public, and obtain and process information required to provide customer service.
  • Switchboard Operations: Operate the switchboard or telephone system, and answer telephone calls and relay messages.
  • Administrative Tasks: Perform clerical duties, such as filing, sorting, and distributing mail, and maintain work records and logs.
  • Financial Transactions: Receive and issue payments, and send invoices.
  • Scheduling: Schedule and confirm appointments, and arrange teleconferences.
  • Security and Safety: Ensure a safe and secure environment for clients and staff, and perform a criminal record check (if required).
  • Work Environment: Work in a fast-paced environment, under pressure, with tight deadlines, and perform repetitive tasks.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: Experience is an asset.
  • Language: English.
  • Work Hours: 30 to 44 hours per week.

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