Database and Donor Care Coordinator

2 months ago

Mississauga, Ontario, Canada PAOC Full time

Job Summary

The Database and Donor Care Coordinator will play a crucial role in ensuring the accuracy and integrity of our donor databases. This position will be responsible for preparing data for reports, generating monthly reports, and acknowledging and receipting donors. The successful candidate will also assist with data entry, finance collaboration, and database management.

Key Responsibilities

  • Assist with the creation of annual tax receipt data selections and produce customized Major Donor receipting.
  • Produce acknowledgement communications and monthly receipts for ERDO donors.
  • Examine and re-issue annual tax receipts that are returned or disputed.
  • Coordinate internal/external resources for electronic and print tax receipts.
  • Assist in processing of donations during busy times.
  • Produce month-end financial reports and reconciliations for Finance.
  • Responsible for the preparation of the revenue/receipting information for the annual audit.
  • Assist with the completion of ERDO's annual T3010 tax return as it relates to donations received during the year and the reporting thereof.
  • Liaise closely with Finance to complete the required reporting.
  • Assist with the monthly Work Fund process which produces financial and child status reports for 40 sponsorship programs.

Requirements

  • Post-secondary/University degree
  • 3 or more years experience in a similar role using Raiser's Edge or comparable CRM
  • Strong communication skills (written and oral)
  • Financial management and customer service skills
  • Prior experience producing month-end reporting
  • Knowledge of PIPEDA and CRA requirements
  • Demonstrated computer skills and aptitude; fully conversant with Microsoft programs (Word, Excel, PowerPoint, Publisher, Teams), cloud-based file sharing & video-conferencing systems
  • Ability to make quality decisions within the scope of authority
  • Strong time management skills, ability to take initiative, work quickly and accurately, and help to develop improvements in work processes
  • Experience working effectively in a team environment
  • Punctual, organized and known to solve problems
  • Will maintain strict confidentiality regarding ERDO business
  • Familiarity with relief and development activities and principles of social justice
  • Commitment to the Mission, Vision, and Core Values of ERDO

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