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Strategic Partnerships Associate

3 months ago

Old Toronto, Ontario, Canada DoorDash Full time

About the Team
At DoorDash, we are expanding our operations in Canada and are seeking an Enterprise Engagement Associate to lead the strategic vision, development, and enhancement of relationships with our restaurant merchant partners within the Enterprise Post-sale division. This role will report to the Engagement Manager Lead for DoorDash Canada.

About the Role
As an Enterprise Engagement Associate, you will collaborate with a dedicated team of high-performing sales and relationship managers to strengthen our partnerships with key restaurant merchants across Canada. You will take ownership of a specific portfolio of these partnerships and play a pivotal role in launching new brand collaborations, expanding existing merchant relationships (introducing new products, opening new locations), and working closely with marketing and product teams, as well as other essential internal stakeholders, to ensure a seamless experience for our merchant partners.

Your Responsibilities Will Include...

  • Developing and nurturing strategic merchant partnerships to drive revenue growth through various channels including activation, marketing, product, and operations.
  • Building strong relationships with C-Suite executives, strategy, marketing, and operations leaders to establish a premier working partnership.
  • Facilitating cross-functional collaboration and acting as a liaison between our merchant partners and DoorDash leadership, marketing, product, operations, and other functional teams.
  • Utilizing playbooks, tools, and internal resources to guarantee that merchants enjoy a high-quality experience on DoorDash, addressing any obstacles and striving for operational excellence.

We Value You Because...

  • You thrive in client-facing roles and excel at building and maintaining long-term relationships.
  • You possess a strong problem-solving mindset, with a proactive approach to action.
  • You are enthusiastic about leveraging analytics to derive insights regarding challenges and opportunities.
  • You appreciate both detailed execution and strategic thinking.
  • You are organized and attentive to detail.
  • You are comfortable in a fast-paced environment with multiple competing priorities.
  • You can transform broad challenges or opportunities into actionable projects with clear milestones and objectives, often with minimal guidance.
  • You are motivated by challenges and persist where others may falter.
  • You maintain high standards for your contributions and those of your colleagues.

Qualifications

  • Minimum of 2 years of experience in account management, sales, business development, or consulting.
  • Exceptional communication, presentation, and interpersonal skills.
  • A proven history of driving revenue growth.
  • Demonstrated success in cross-functional teams to create innovative and effective solutions (e.g., in a sales capacity collaborating with product, marketing, and operations).
  • Strong analytical skills with the ability to deliver actionable insights from complex datasets (advanced spreadsheet proficiency required).

Preferred Qualifications

  • Experience in marketplaces, operations, or logistics.
  • Familiarity with SQL.
  • Experience with CRM software (e.g., Salesforce).
  • Bilingual capabilities (proficiency in English and French).

About DoorDash
DoorDash is committed to empowering local economies, which influences how our team members act swiftly, learn, and adapt to make impactful decisions that reflect empathy for our diverse users—from Dashers to merchant partners to consumers. We are a technology and logistics company that began with food delivery and are evolving into a provider for all goods.

As DoorDash continues to grow and adapt, our team members have the opportunity to share their unique insights, tackle new challenges, and take ownership of their careers. We prioritize our employees' happiness, health, and overall well-being by offering comprehensive benefits and perks, including premium healthcare, wellness reimbursement, paid parental leave, and more.

Our Commitment to Diversity and Inclusion
We are dedicated to fostering a more inclusive community within our company, industry, and cities. This commitment drives us to hire and nurture diverse teams from all backgrounds, experiences, and perspectives. We believe that true innovation occurs when everyone has a seat at the table and the resources and opportunities to thrive.