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Food Service Team Lead

2 months ago

Ingersoll, Ontario, Canada DOMINOS PIZZA Full time
Job Title: Food Service Supervisor

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at DOMINOS PIZZA. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Supervise and Co-ordinate Activities: Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
  • Train Staff: Train staff in job duties, sanitation, and safety procedures, ensuring that they have the necessary skills and knowledge to perform their roles.
  • Estimate Ingredients and Supplies: Estimate the ingredients and supplies required for meal preparation, ensuring that we have sufficient stock to meet customer demand.
  • Manage Budget and Cost Estimates: Prepare budget and cost estimates, ensuring that we are operating within our financial means.
  • Address Customer Complaints: Address customer complaints or concerns, ensuring that we provide exceptional customer service.
  • Maintain Records: Maintain records of stock, repairs, sales, and wastage, ensuring that we have accurate and up-to-date information.
  • Prepare Reports: Prepare and submit reports, ensuring that we are meeting our performance targets.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service environment.
  • Work Setting: Restaurant environment.
  • Supervision: 1 to 2 people, including food service counter attendants and food preparers.
  • Work Conditions and Physical Capabilities: Fast-paced environment, standing for extended periods.
  • Personal Suitability: Client focus, efficient interpersonal skills, excellent oral communication, flexibility, and a team player.