Showroom Sales Consultant

1 month ago

Ottawa, Ontario, Canada EMCO Corporation Full time

Job Title: Showroom Consultant

About the Role:

We are seeking a highly skilled and motivated Showroom Consultant to join our team at EMCO Corporation. As a Showroom Consultant, you will be responsible for providing exceptional customer service and sales support to our customers in the plumbing, kitchen, and bathroom showrooms.

Key Responsibilities:

  • Assist customers in selecting products and providing design advice to meet their needs and exceed sales targets.
  • Develop and maintain strong relationships with designers, home builders, and architects to grow profitable sales.
  • Provide customers with quick and accurate quotes, delivery dates, and product information.
  • Meet or exceed monthly sales and gross profit targets.
  • Enter orders and quotes in the system, expedite purchases, and maintain proactive communication with customers.
  • Investigate and resolve customer issues, address short payments, and returns in a timely fashion.
  • Maintain product literature and ensure the most current information is available to customers.
  • Drive showroom sales through promotions and maintaining display materials.
  • Understand and follow all safety regulations at customer locations and at the Profit Centre.

Qualifications:

  • Grade 12 diploma or equivalent; college and/or university degree an asset.
  • A minimum of 2 years of experience in customer service or sales; plumbing, kitchen, or bathroom showroom sales preferred.
  • Valid driver's license with a clean driver's abstract.
  • Ability to gain comprehensive knowledge of products on display and suggest appropriate products to suit customers' needs.
  • Knowledge of kitchen and bath design trends.
  • Proficient in Microsoft Office software.
  • Outstanding customer service and verbal communication skills.
  • Excellent relationship building skills with customers, vendors, and teammates.
  • Able to identify customer needs, provide solutions, and close the sale.
  • Possess excellent project management skills.
  • Able to learn and operate the applicable software system used to process orders.
  • Intermediate math skills.

Why Work with Us:

EMCO Corporation is a leading wholesale distributor of plumbing, HVAC, waterworks, and industrial products for the construction industry. We offer a dynamic work environment, competitive salary, benefits, and profit sharing, as well as opportunities for growth and development in your career.

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