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Hotel Operations Manager

2 months ago


Hinton, Canada Baymont by Wyndham Full time
About the Role

We are seeking a highly skilled and experienced Hotel General Manager to lead our hotel operations at Baymont by Wyndham. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional guest experiences, and driving business growth.

Key Responsibilities
  • Strategic Planning: Develop and implement operational strategies to achieve business objectives, aligning with the company's vision and mission.
  • Team Leadership: Supervise and motivate a team of hotel staff, providing guidance, coaching, and training to ensure excellent service delivery.
  • Financial Management: Oversee the hotel's financial performance, managing budgets, forecasting revenue, and controlling expenses.
  • Guest Experience: Ensure that every guest has a memorable and enjoyable stay, responding to feedback, and implementing improvements to maintain high standards.
  • Compliance and Risk Management: Ensure adherence to company policies, procedures, and regulatory requirements, minimizing risks and liabilities.
  • Communication: Foster effective communication with stakeholders, including guests, staff, and external partners, to build strong relationships and drive business success.
Requirements
  • Education: Bachelor's degree in Hospitality, Business Administration, or a related field.
  • Experience: Minimum 3 years of experience in hotel management, with a proven track record of success in leading teams and driving business growth.
  • Skills: Strong leadership, communication, and problem-solving skills, with the ability to work in a fast-paced environment.