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Hotel Operations Manager

1 month ago


Hinton, Canada Crestwood Hotel Full time
Job Title: Hotel Managing Supervisor

Crestwood Hotel is seeking a highly skilled and experienced Hotel Managing Supervisor to join our team. As a key member of our hotel management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that all aspects of the business run smoothly and efficiently.

Key Responsibilities:
  • Coordinate activities with other work units or departments to ensure seamless hotel operations.
  • Establish work schedules and procedures to maximize productivity and efficiency.
  • Prepare and submit reports to management on hotel performance and operations.
  • Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.
  • Assist clients/guests with special needs and provide exceptional customer service.
  • Coordinate, assign, and review work to ensure that all tasks are completed on time and to a high standard.
  • Hire and train staff in job duties, safety procedures, and company policies.
  • Maintain operation of computer systems, equipment, machinery, and arrange repair work to ensure business continuity and customer service delivery.
  • Requisition materials and supplies as needed.

Requirements:

  • 1 year to less than 2 years of experience in a hotel management role.
  • Secondary (high) school graduation certificate.
  • English language proficiency.

Work Environment:

The successful candidate will be required to work on site at our hotel, with no option to work remotely.