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Restaurant Shift Manager

2 months ago


Oshawa, Ontario, Canada Wendy's Restaurant Full time
Job Summary

We are seeking a highly motivated and experienced Shift Manager to join our team at Wendy's Restaurant. As a Shift Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of our team members, including cooks, food service counter attendants, and food preparers.
    • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
  • Customer Service
    • Ensure that our customers receive exceptional service and that their complaints or concerns are addressed promptly and professionally.
  • Operations and Administration
    • Estimate ingredient and supply requirements for meal preparation and ensure that our inventory is properly managed.
    • Maintain accurate records of stock, repairs, sales, and wastage.
    • Prepare and submit reports to management as required.
  • Work Environment
    • Work in a fast-paced environment with tight deadlines and high pressure.
    • Stand for extended periods and work in a physically demanding environment.
Requirements
  • 7 months to less than 1 year of experience in a supervisory or leadership role.
  • No degree, certificate, or diploma required.
  • Ability to work in a fast-paced environment with tight deadlines and high pressure.
  • Excellent communication and leadership skills.
  • Ability to work in a team environment and provide exceptional customer service.