Restaurant Shift Manager
4 weeks ago
We are seeking a highly motivated and organized Shift Manager to join our team at Wendy's Restaurant. As a Shift Manager, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.
Key Responsibilities:- Team Leadership: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that our high standards of quality and service are met.
- Training and Development: Train staff in job duties, sanitation, and safety procedures, and provide ongoing coaching and feedback to ensure they have the skills and knowledge needed to succeed.
- Inventory Management: Estimate ingredient and supply requirements for meal preparation, and maintain accurate records of stock, repairs, sales, and wastage.
- Customer Service: Address customer complaints or concerns in a professional and courteous manner, and ensure that our customers receive exceptional service.
- Reporting and Administration: Prepare and submit reports, and maintain accurate records of sales, inventory, and customer feedback.
- Education: No degree, certificate, or diploma required.
- Experience: 7 months to less than 1 year of experience in a food service or retail environment.
- Work Setting: Restaurant environment with fast-paced and dynamic conditions.
- Physical Capabilities: Ability to stand for extended periods, work under pressure, and meet tight deadlines.
- Personal Suitability: Client focus, flexibility, and team player.
- Recognized Employer: We are a recognized employer with a commitment to diversity and inclusion.
- Support for Persons with Disabilities: We provide awareness training to employees to create a welcoming work environment for persons with disabilities.
- Support for Newcomers and Refugees: We provide diversity and cross-cultural training to create a welcoming work environment for newcomers and refugees.
- Support for Youths: We provide awareness training to employees to create a welcoming work environment for youth.
We offer a dynamic and fast-paced work environment with opportunities for growth and development. As a Shift Manager, you will be part of a team that is dedicated to providing exceptional customer service and high-quality food.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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