Restaurant Shift Manager

4 weeks ago


Oshawa, Ontario, Canada Wendy's Restaurant Full time
Job Title: Shift Manager

We are seeking a highly motivated and organized Shift Manager to join our team at Wendy's Restaurant. As a Shift Manager, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Team Leadership: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that our high standards of quality and service are met.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, and provide ongoing coaching and feedback to ensure they have the skills and knowledge needed to succeed.
  • Inventory Management: Estimate ingredient and supply requirements for meal preparation, and maintain accurate records of stock, repairs, sales, and wastage.
  • Customer Service: Address customer complaints or concerns in a professional and courteous manner, and ensure that our customers receive exceptional service.
  • Reporting and Administration: Prepare and submit reports, and maintain accurate records of sales, inventory, and customer feedback.
Requirements:
  • Education: No degree, certificate, or diploma required.
  • Experience: 7 months to less than 1 year of experience in a food service or retail environment.
  • Work Setting: Restaurant environment with fast-paced and dynamic conditions.
  • Physical Capabilities: Ability to stand for extended periods, work under pressure, and meet tight deadlines.
  • Personal Suitability: Client focus, flexibility, and team player.
What We Offer:
  • Recognized Employer: We are a recognized employer with a commitment to diversity and inclusion.
  • Support for Persons with Disabilities: We provide awareness training to employees to create a welcoming work environment for persons with disabilities.
  • Support for Newcomers and Refugees: We provide diversity and cross-cultural training to create a welcoming work environment for newcomers and refugees.
  • Support for Youths: We provide awareness training to employees to create a welcoming work environment for youth.
Work Environment:

We offer a dynamic and fast-paced work environment with opportunities for growth and development. As a Shift Manager, you will be part of a team that is dedicated to providing exceptional customer service and high-quality food.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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