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Pre-Owned Sales Consultant

2 months ago

Thornhill, Ontario, Canada Mercedes-Benz Thornhill Full time
Job Title: Pre-Owned Sales Consultant

Mercedes-Benz Thornhill, a Star Dealer Award Winner, is seeking a highly motivated and results-driven Pre-Owned Sales Consultant to join our team.

Job Purpose:

The Pre-Owned Sales Consultant is responsible for selling and leasing pre-owned vehicles to existing and new customers, while meeting sales quota and gross profit targets. The successful candidate will also be expected to maintain high levels of customer satisfaction.

Key Responsibilities:
  • Establish and maintain strong relationships with customers to sell pre-owned vehicles.
  • Handle incoming sales traffic, including phone calls, internet inquiries, and in-person visits.
  • Qualify all prospects and arrange trade-in appraisals through the Pre-Owned Sales Manager.
  • Liaise between prospects and sales management during negotiations.
  • Turn over all sales customers to the finance office and arrange new and pre-owned vehicle deliveries.
  • Actively prospect new customers and follow up with past deliveries to ensure customer satisfaction.
  • Stay up-to-date with product changes and attend weekly sales meetings.
  • Review performance statistics and set annual sales objectives with management.
  • Familiarize yourself with all manufacturers' sales, lease, and finance programs.
  • Make annual lease maturity contact calls with existing clients and stay informed about competitive products.
Requirements:
  • High school diploma or equivalent.
  • Ability to read and comprehend instructions and information.
  • Valid Ontario G Driver's Licence.
  • Clear Driver's Abstract.
  • Valid OMVIC registration.
  • Strong business acumen and professional appearance.
  • Ability to sell the minimum quota according to dealership objectives.
  • Excellent communication and customer service skills.
Personal Attributes:
  • Passion, motivation, focus, and leadership skills.
  • Results-focused approach and team player.
  • Strong communication skills, both written and verbal.
  • Ability to influence, negotiate, and mediate effectively.
  • Strong attention to detail and ability to maintain confidentiality and professionalism.
  • Excellent interpersonal and team building skills.
  • Strong time management and organizational skills.
  • Honest, courteous, and able to demonstrate a strong work ethic.
  • Driven and able to work with minimum supervision.
Benefits:
  • Competitive salary.
  • Excellent Group Benefits package.
  • Group RRSP Contribution program.
  • Work/life balance.
  • Training and support programs.
  • Boot and tool allowance.
  • Tuition reimbursement program.