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Restaurant Operations Supervisor

3 months ago

Sydney, Nova Scotia, Canada DQ Grill & Chill Full time
Position Overview

The role of the Assistant Manager at DQ Grill & Chill involves overseeing the daily operations of our restaurant, ensuring that everything runs smoothly and efficiently.

Key Responsibilities
  • Operational Evaluation: Assess daily functions to identify areas for improvement.
  • Staff Oversight: Monitor and evaluate team performance to ensure high standards of service.
  • Planning and Organization: Strategically plan and organize daily activities to enhance operational efficiency.
  • Staff Scheduling: Create and manage work schedules for team members.
  • Team Supervision: Lead and supervise a team of 3-4 employees.
  • Training: Provide training and development opportunities for staff.
  • Inventory Management: Organize and maintain stock levels to meet operational needs.
  • Health and Safety Compliance: Ensure adherence to health and safety regulations.
  • Customer Relations: Address and resolve customer complaints and concerns.
  • Customer Service: Deliver exceptional service to all patrons.
Qualifications
  • Education: Completion of a college, CEGEP, or equivalent non-university program lasting 1 to 2 years.
  • Experience: A minimum of 2 years and less than 3 years in a similar role.
Support Initiatives

We are committed to fostering an inclusive environment through various support initiatives:

  • Disability Awareness: Training for employees to promote a welcoming atmosphere for individuals with disabilities.
  • Newcomer Integration: Assistance for newcomers and refugees, including access to community resources and mentorship programs.
  • Youth Training: On-the-job training tailored specifically for young individuals.
  • Veteran Support: Mentorship and networking opportunities for veterans.
  • Indigenous Awareness: Cultural competency training for all staff to support Indigenous workers.
  • Mature Worker Policies: Hiring practices that discourage age discrimination.
  • Visible Minority Support: Policies that promote diversity and discourage discrimination.
Job Details
  • Employment Type: Permanent
  • Working Language: English
  • Work Hours: 35 hours per week