Customer Service Representative

2 months ago

Kenora District, Canada Enterprise Holdings Full time
Customer Assistance Representative Sr (CAR Sr)

Enterprise Mobility is seeking a highly skilled and customer-focused Customer Assistance Representative Sr (CAR Sr) to join our team. As a CAR Sr, you will provide exceptional customer service to both internal and external customers, primarily face-to-face, supporting their branch and rental needs.

Key Responsibilities:
  • Assist customers with their rental needs, providing information and resolution to their inquiries.
  • Manage incoming and outgoing calls, ensuring timely and effective communication with customers and other stakeholders.
  • Provide administrative support, including processing returns, check-ins, and exit kiosk transactions.
  • Effectively market the company while interacting with customers, promoting our services and products.
  • Understand and communicate rental terms and conditions, vehicle features, and other services to customers.
Requirements:
  • High school diploma or above required; some college preferred.
  • At least 1 year prior customer service, retail, or administrative support experience.
  • Valid Ontario Class G2 or G driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.
  • No drug or alcohol-related conviction on driving record in the past 5 years.
  • Authorized to work in Canada and not require work authorization sponsorship by our company for this position.
What We Offer:
  • Competitive hourly rate of $20.00.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.

Enterprise Mobility is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.

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