Customer Service Representative

5 months ago


Kenora, Canada The Dufresne Group Full time

Customer Service Representative Full Time Career Opportunity

Dufresne Furniture and Appliances is currently seeking a Full Time Customer Service Representative for our Kenora store located at 1077 Railway Street.

As a Customer Service Representative, you will support our guests in store and through the after sales experience.

Dufresne Furniture and Appliances is committed to investing in our team members; we offer:
Market competitive wages;
Comprehensive benefits plan, assistance program and excellent employee discounts;
Employer Sponsored Retirement Savings Plan;
Career growth and continuous development;
Respectful working environment with strong company values;
World class training programs within sales, leadership and more;
To work at one of Canada’s Best Managed Companies.

**As a Customer Service Representative, you will**:
Ensure excellent customer service by responding to our guests’ needs consistent with company standards, culture, and business practices.

**Ensure efficiency and accuracy in relation to**:
guest orders

guest inquiries (in person/on phone)

cash and financial management

Always keeps the customers’ best interest in mind.

High school diploma

1 year of experience in a customer service or hospitality environment

Demonstrated working knowledge of MS Office products.

Able to work retail hours (days/evenings and weekends required)

Excellent communication and interpersonal skills

Able to handle difficult situations diplomatically and professionally



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