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Global Immigration Case Coordinator

3 months ago

Burnaby, British Columbia, Canada Pacston Technology Group Inc. Full time

Pacston Technology Group Inc. is seeking skilled Case Managers to oversee international immigration cases. This role serves as the primary point of contact and support for clients navigating global immigration applications. The responsibilities include guiding, assisting, and communicating with clients to prepare all necessary documentation. Comprehensive orientation and training will be provided following onboarding. This position offers a valuable opportunity for individuals interested in the legal field, gaining training and exposure to federal law, and facilitating global talent migration.

Ideal candidates should be available to work 40 hours per week.

Key Responsibilities:

  1. Draft and modify technical/legal documents and correspondence based on internal guidelines
  2. Edit documents in accordance with internal standards and client feedback
  3. Respond to client inquiries through the case management system
  4. Engage in reference letter projects
  5. Be prepared for potential overtime to address client communications and ensure timely project completion
  6. Carry out additional tasks as assigned

Essential Qualifications:

  1. Exceptional English writing abilities
  2. Strong attention to detail
  3. Outstanding client service capabilities
  4. Proficient in G Suite, Microsoft Office, and Adobe Pro
  5. High level of self-motivation and capacity to work independently under tight deadlines
  6. Demonstrated professional demeanor
  7. Excellent multitasking and time management skills
  8. Possess a BA or MA degree
  9. Fluency in a second language besides English
  10. Relevant internship or work experience is advantageous

Benefits:

We offer competitive compensation along with an attractive benefits package. The comprehensive benefits plan includes health insurance, extended health care, long-term disability insurance, paid leaves, and paid holidays. Additionally, a 10% salary increase will be granted upon successful completion of the trial period.

  • Health, dental, and vision insurance (the employer covers 100% of the monthly premium for the employee)
  • Annual paid leaves
  • Paid holidays

Pacston is committed to being an Equal Opportunity/Affirmative Action employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Job Types: Full-time, Permanent

Schedule:

  • 8-hour shifts
  • Monday to Friday

Education:

  • Bachelor's Degree (required)

Experience:

  • Client service: 1 year (preferred)
  • Immigration service: 1 year (preferred)

Work Location: In person