Operations Supervisor

1 week ago


Burnaby, British Columbia, Canada MVC Immigration Full time

MVC Immigration is seeking an experienced Operations Supervisor to join our team. As an Operations Supervisor, you will be responsible for training workers in duties and policies, preparing and submitting reports, and resolving work problems. You will also be responsible for coordinating activities with other work units or departments, consulting with clients after sale to provide ongoing support, and establishing work schedules and procedures.

Key Responsibilities:
  • Train workers in duties and policies
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Co-ordinate, assign and review work
  • Co-ordinate activities with other work units or departments
  • Consult with clients after sale to provide ongoing support
  • Establish work schedules and procedures
Requirements:
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Large caseload
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Ability to multitask
Working Conditions:
  • Consulting firm
Computer and Technology Knowledge:
  • MS Excel
  • MS PowerPoint
  • MS Word
Personal Suitability:
  • Ability to work in a fast-paced environment
  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize tasks
Screening Questions:
  • Are you available for the advertised start date?
  • Are you currently a student?
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you have previous experience in this field of employment?
  • What is the highest level of study you have completed?
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week

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