Disaster Mitigation Team Lead

2 weeks ago

Innisfil, Canada Paul Davis Full time
About the Role

We are seeking a highly skilled and experienced Mitigation Project Manager to join our team at Paul Davis. As a key member of our disaster recovery team, you will be responsible for leading a team of professionals in providing exceptional customer service and delivering high-quality mitigation services to our clients.

Key Responsibilities
  • Lead a team of mitigation specialists in providing disaster recovery services, including tarping, board up, water mitigation, mold remediation, environmental services, and carpet cleaning/re-installation.
  • Work closely with clients and adjusters to resolve issues and provide professional opinions.
  • Conduct regular team huddles to ensure crews are prepared and equipped to handle daily tasks.
  • Maintain a high level of customer satisfaction by providing excellent service and resolving issues in a timely and effective manner.
  • Ensure inventory of clean, properly stocked, and organized trucks and company equipment.
  • Participate in the on-call schedule as needed and be accessible by phone.
Requirements
  • Proven experience in disaster recovery and mitigation services.
  • Strong leadership and team management skills.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Valid driver's license with a clean record.
  • Fluent in English.
What We Offer
  • Competitive salary and bonus opportunities based on performance.
  • Leadership development opportunities and career advancement.
  • Monthly cross-training opportunities to advance your career.
  • Flex schedule and paid training.
  • Health and dental plan.
  • Referral program.
  • Great culture and team dynamic.

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