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Resort Team Lead

2 months ago

Vernon, British Columbia, Canada Sparkling Hill Resort Full time
Job Summary

We are seeking a highly skilled and experienced Night Clerk Supervisor to join our team at Sparkling Hill Resort. As a key member of our operations team, you will be responsible for overseeing the smooth operation of our hotel, motel, and resort facilities.

Key Responsibilities
  • Leadership and Supervision: Supervise and coordinate the work of our night staff, ensuring that all duties are performed efficiently and effectively.
  • Client Service: Assist guests with special needs and provide exceptional customer service to ensure a positive experience.
  • Work Coordination: Coordinate, assign, and review work tasks to ensure that all operations run smoothly.
  • Staff Management: Hire, train, and develop staff in job duties, safety procedures, and company policies.
  • Equipment Maintenance: Maintain the operation of computer systems, equipment, and machinery, and arrange for repairs to ensure business continuity.
  • Supply Management: Requisition materials and supplies as needed.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Language: English.
  • Work Hours: 35 to 40 hours per week.