Client Service Representative
2 months ago
Job Summary
We are seeking a highly skilled Client Service Specialist to join our team at People Corporation. As a Client Service Specialist, you will play a critical role in providing exceptional service and support to our valued clients.
Key Responsibilities
- Develop and maintain relationships with clients and multiple insurance companies
- Provide day-to-day management of client requests, claim activities, and the ongoing general administration and maintenance of group client activities
- Interact with insurance companies, clients, advisors, and plan members to provide information in response to inquiries about products and services
- Independently manage clients' enrollments, terminations, amendments, salary and status changes, including data entry into internal systems
- Provide support to Account Managers, including the set-up of new groups, client service, and administration
- Maintain security and confidentiality of client information
- Provide benefit plan administration training for new and existing clients
- Assist clients with claims and online processing
- Coordinate timely preparation and delivery of necessary client materials
Requirements
- 2+ years of experience in the group benefits industry
- 2+ years of experience in a client-focused environment with a commitment to service excellence
What We Offer
- Learn by working alongside our experts
- Extended health care and dental benefits
- A retirement savings plan with company contributions
- A suite of Health & Wellness offerings
- Mental Health programs and support for you and your family
- Assistance for the completion of industry designations
- Competitive compensation
About People Corporation
We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members, and stakeholders.
We are committed to providing an inclusive, accessible environment, where all employees and clients feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
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