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Client Services Associate
2 months ago
We are seeking a highly motivated and organized Client Services Associate to join our team at proSapient. As a Client Services Associate, you will play a critical role in supporting our clients in their discovery of knowledge.
Key Responsibilities- Work in partnership with your Project Lead to receive and understand requests from clients across various sectors and industries.
- Pro-actively search for and identify excellent experts globally, using our proprietary technologies and platform.
- Act as a consultant by figuring out the type of expert our clients will need to speak with to fulfill their project.
- Act as your own project manager by handling multiple client requests while connecting with and vetting a variety of experts each day.
- Share the expert you've chosen with your client by understanding what they are fully looking for and ensuring those needs are met.
- You have the drive, tenacity, and confidence to work in a rapidly growing and unstructured business with constant product and personal evolution.
- You are an exceptional communicator with an intense focus on generating revenues.
- You have the organizational skills required to juggle multiple projects, stakeholders, and targets and succeed across many responsibilities.
- You would like responsibility early and thrive on being in a metric and results-driven environment.
- You are interested in the corporate landscape and have an interest or background in research, economics, business, or financial markets.
- You thrive in a team environment with a high level of collaboration and are willing to help others from the outset.
- You possess both the understanding of business issues and the ability required to establish consultative, trust-based relationships with leading industry figures.
- You must have already graduated by the time you start work with a 2- or 4-year degree to be considered for this role and be able to start work in September 2024.
- A base salary + uncapped commission structure, designed to encourage and reward over performance.
- Tenure gifts to thank our loyal staff who help the business to grow.
- An enhanced maternity and paternity package.
- 15 days annual leave each year, inclusive of a week's closure over the Christmas period to fully reset + 8 public holidays.
- A paid sick leave policy, for those days you just need to reset.
- Extended Healthcare Plans.
- Employee Assistance Program.
- A hybrid working model, featuring three days per week in our modern downtown Toronto offices.
- Team socials – from Pizza to Caribbean to Korean food, we love to encourage our team to get together and try new experiences together.
- The opportunity to create, lead, or participate in one of our many ERG groups, to help drive diversity, inclusion, and understanding across our business.
- Corporate Events from quarterly gatherings to our annual Christmas & Summer parties, we love to celebrate, collaborate, and have fun together.
