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Public Affairs Manager

2 months ago

Toronto, Ontario, Canada Healthcare of Ontario Pension Plan Full time
About the Role

We are seeking a highly skilled Public Affairs Manager to join our team at the Healthcare of Ontario Pension Plan (HOOPP). As a key member of our Public Affairs team, you will play a critical role in supporting the daily activities and planning of our Brand and Reputation Risk Program.

Key Responsibilities
  • Support the development and implementation of our public affairs and issues management plan, ensuring alignment with HOOPP's vision, brand, and reputation.
  • Collaborate with internal stakeholders to monitor, analyze, and report on issues and trends impacting HOOPP's brand and reputation.
  • Manage proactive and reactive public engagements, developing and implementing strategies to promote HOOPP's story and enhance our internal public affairs profile.
  • Advise on and prepare responses to advocacy group campaigns and other public forums that may impact HOOPP's reputation.
  • Support the Director in creating issue notes, reputation risk assessments, and reports for the Executive and Board.
  • Contribute to the analysis and recommendation of action for speaking engagements, sponsorship, and endorsement opportunities that showcase or involve HOOPP leaders or highlight the brand.
  • Support the planning of HOOPP's regulatory filing process in collaboration with the Media Relations Advisor and the Sustainable Investing team.
  • Act as a contributor to issues and reputation management strategies, focusing on HOOPP as an investment fund or plan administrator, including HOOPP's approach to responsible investing or the value proposition associated with pension contributions and related benefits.
  • Support the identification, analysis, reporting, and plans to mitigate reputation risks and realize reputation opportunities based on the latest best practices in issues management and public affairs.
  • Support HOOPP's crisis communications plan and work in partnership with our corporate communications team.
  • Support the planning and execution of HOOPP's Crisis Response Team table-top exercises.
  • Contribute to the development of strategies for specific issues management as well as the preparation of related content for internal and external audiences.
  • Contribute to communication materials that convey the corporate narrative in alignment with the Brand Strategy, including key message documents, presentations, speeches, and reports.
  • Build trusted relationships across the organization as well as with external partners, including Settlors, pension sector stakeholders, associations, peer plans, and external consultants.
  • Support the Media Relations Advisor in providing advice on active media, proof-reading daily news reporting, and acting as a backup as needed.
  • Support the maintenance and updating of the Corporate Operations and Strategy policies (Media and External Communications and Sponsorship and Endorsement).
Requirements
  • Experience in proactive and reactive issues management and crisis communications, with the ability to respond rapidly and mobilize external and internal support.
  • Background in reputation risk management is an asset.
  • Advanced verbal and written communication skills.
  • Experience managing brand and reputation plans, reputation risk assessments, and messaging.
  • Experience managing brand and reputation in response to public advocacy campaigns.
  • A general understanding of the value of corporate and strategic communications.
  • Proven experience developing and maintaining strong relationships with internal and external stakeholders.
  • Excellent interpersonal and collaboration skills.
  • Ability to work in a fast-paced, deadline-oriented environment, with a demonstrated sense of urgency.
  • Demonstrated ability to manage numerous conflicting priorities, and to consistently meet deadlines under pressure.
  • Flexible approach to work and positive attitude.
  • A team player who will build and maintain a positive work environment and manage themselves effectively through times of change or crisis.
  • Demonstrated ability to anticipate needs and requirements, working through actions that garner results.
  • Strategic thinker with the ability to express ideas in a clear, well-organized manner.
  • Prior pension and/or financial industry knowledge is an asset.
  • Undergraduate degree.
  • Minimum of 5 years proven experience in public affairs: issues, brand, and reputation management, crisis communications, and stakeholder relations.