Retail Store Manager

7 days ago

Guelph, Ontario, Canada Ricki's and Cleo Full time

Store Manager Opportunity

About Us

Ricki's and Cleo is a leading fashion retailer dedicated to providing high-quality workwear for women. We are committed to fostering a strong, diverse team that drives business results and creates exceptional customer experiences.

Job Summary

We are seeking an experienced Retail Store Manager to lead our store operations and drive business growth. As a Store Manager, you will be responsible for leading a team of sales associates and leaders, developing and implementing strategies to increase productivity and profitability, and ensuring an exceptional customer experience.

Key Responsibilities

  • Lead and Develop a High-Performing Team
    • Recruit, train, and coach sales associates and leaders to achieve sales goals and provide exceptional customer service
    • Develop and implement training programs to enhance sales skills and product knowledge
  • Drive Business Results
    • Develop and implement strategies to increase sales, productivity, and profitability
    • Monitor and analyze sales data to identify trends and areas for improvement
  • Ensure an Exceptional Customer Experience
    • Develop and implement customer service strategies to ensure customer satisfaction and loyalty
    • Monitor and address customer complaints and concerns
  • Manage Store Operations
    • Oversee daily store operations, including inventory management, visual merchandising, and loss prevention
    • Develop and implement processes to improve store efficiency and productivity

Requirements

  • Experience
    • Minimum 2 years of retail management experience, preferably in a fashion or workwear environment
  • Skills
    • Strong leadership and management skills
    • Excellent communication and interpersonal skills
    • Ability to analyze sales data and develop strategies to improve sales and productivity
    • Ability to work in a fast-paced environment and adapt to changing priorities
  • Education
    • High school diploma or equivalent required; bachelor's degree in business or a related field preferred

What We Offer

  • Competitive Salary and Bonus Structure
  • Comprehensive Benefits Package
  • Opportunities for Career Advancement
  • Flexible Scheduling and Shifts

Language Requirement

English is the primary language of business, but French is not required.

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