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Retail Store Manager
2 months ago
We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Esso gas station. As a Retail Store Supervisor, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.
Key Responsibilities- Leadership and Supervision
- Supervise and train a team of sales associates to ensure they are providing exceptional customer service and meeting sales targets.
- Conduct performance reviews and provide feedback to employees to help them improve their performance.
- Store Operations
- Oversee the daily operations of the store, including managing inventory, processing transactions, and maintaining a clean and organized store environment.
- Ensure that all store policies and procedures are followed, including those related to customer service, sales, and inventory management.
- Sales and Merchandising
- Develop and implement sales strategies to drive sales growth and increase customer engagement.
- Work with the sales team to identify opportunities to increase sales and implement plans to achieve sales targets.
- Customer Service
- Ensure that all customers receive exceptional service, including responding to customer complaints and resolving issues in a timely and professional manner.
- Develop and implement customer service strategies to improve customer satisfaction and loyalty.
- Education
- Secondary (high) school graduation certificate
- Experience
- 1 to less than 7 months
- Work Conditions and Physical Capabilities
- Fast-paced environment
- Standing for extended periods
- Personal Suitability
- Efficient interpersonal skills
- Team player
The Retail Store Supervisor will work in a fast-paced retail environment, interacting with customers, employees, and management. The ideal candidate will be able to work independently and as part of a team, with excellent communication and problem-solving skills.
