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Food Service Team Lead

2 months ago

Ladysmith, British Columbia, Canada Arbutus West Enterprises Ltd oa Tim Hortons Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Arbutus West Enterprises Ltd o/a Tim Hortons. As a key member of our operations team, you will be responsible for ensuring the highest quality of food and service to our customers.

Key Responsibilities
  • Leadership and Supervision: Supervise and coordinate the activities of food service staff, providing guidance and training to ensure they meet our high standards.
  • Quality Control: Ensure that food and service meet our quality control standards, maintaining a clean and safe environment for our customers.
  • Staff Management: Hire, train, and develop food service staff, promoting a positive and productive work environment.
  • Inventory Management: Maintain accurate records of stock, repairs, sales, and wastage, ensuring efficient inventory management.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner, ensuring a positive customer experience.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a food service environment.
  • Language: Fluency in English.