Food Service Team Lead

4 weeks ago


Ladysmith, British Columbia, Canada Arbutus West Enterprises Ltd oa Tim Hortons Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Arbutus West Enterprises Ltd o/a Tim Hortons. As a key member of our food service team, you will be responsible for ensuring the highest quality of food and service to our customers.

Key Responsibilities
  • Establish and implement efficient work schedules to meet customer demand
  • Supervise and coordinate the activities of food service staff, ensuring they meet quality control standards
  • Train staff in job duties, sanitation, and safety procedures, promoting a positive and inclusive work environment
  • Hire and manage food service staff, providing guidance and support to ensure their success
  • Monitor and maintain records of stock, repairs, sales, and wastage, making data-driven decisions to optimize operations
  • Develop and maintain knowledge of our culinary genres, staying up-to-date on industry trends and best practices
  • Supervise and check the assembly of trays and delivery of food trolleys, ensuring timely and accurate service
  • Establish and maintain effective communication with customers, addressing complaints and concerns in a professional and courteous manner
Requirements
  • Secondary (high) school graduation certificate
  • 7 months to less than 1 year of experience in a food service environment
  • Strong leadership and communication skills, with the ability to motivate and train staff
  • Knowledge of food safety and sanitation procedures, with the ability to maintain a clean and safe work environment
  • Ability to work in a fast-paced environment, with a focus on providing excellent customer service
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • A chance to work with a leading food service company


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