Bellstand Host
2 weeks ago
Job Summary
We are seeking a highly skilled and courteous Bellstand Host to join our team at Marriott International. As a Bellstand Host, you will be the first point of contact for our guests, providing exceptional service and ensuring a warm welcome to our hotel.
Key Responsibilities
- Greet and escort guests to their rooms, providing directions and information about hotel amenities and services.
- Open doors and assist guests/visitors entering and leaving the property, ensuring their safety and comfort.
- Inform guests of hotel amenities, services, and hours of operation, as well as local areas of interest and activities.
- Identify and explain room features to guests, including the use of room keys, mini-bars, ice and vending areas, in-room safes, and valet laundry services.
- Transport guest luggage to and from guest rooms and/or designated bell areas, ensuring timely and efficient service.
- Assist with luggage storage and retrieval, and assist guests/visitors in and out of vehicles, including loading/unloading luggage.
- Supply guests with directions and arrange transportation for guests/visitors, recording advance transportation requests as needed.
- Communicate parking procedures to guests/visitors.
Requirements
- High school diploma or equivalent.
- No related work experience required.
- No supervisory experience required.
- No license or certification required.
Marriott International is an Equal Opportunity Employer
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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