Job Summary

We are seeking a skilled and friendly Bellstand Host to join our team at Marriott International. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our visitors.

Key Responsibilities

• Greet and escort guests to their rooms, providing a warm and welcoming atmosphere.
• Open doors and assist guests/visitors entering and leaving the property, ensuring their safety and comfort.
• Inform guests of property amenities, services, and hours of operation, as well as local areas of interest and activities.
• Identify and explain room features to guests, including the use of room keys, mini-bars, ice and vending areas, in-room safes, and valet laundry services.
• Transport guest luggage to and from guest rooms and/or designated bell areas, ensuring timely and efficient service.
• Assist with luggage storage and retrieval, as well as assist guests/visitors in and out of vehicles.
• Supply guests with directions and arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) as needed.
• Communicate parking procedures to guests/visitors and maintain awareness of undesirable persons on property premises.

Requirements

• High school diploma or equivalent required.
• No related work experience necessary, but a positive attitude and excellent communication skills are essential.
• Ability to work in a fast-paced environment and provide exceptional guest service.
• Physical stamina to stand, sit, or walk for extended periods and lift objects weighing up to 50 pounds.

Marriott International is an Equal Opportunity Employer

We are committed to diversity and inclusion and welcome applications from qualified candidates of all backgrounds.