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Supervisor, Mental Health Outpatient Department
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Toronto, Ontario, Canada Michael Garron Hospital Full timeJob Title: Supervisor, Mental Health Outpatient DepartmentMichael Garron Hospital is seeking a highly skilled and experienced Supervisor to lead our Adult Mental Health Outpatient Department. As a key member of our inter-professional team, you will be responsible for overseeing daily operations, supervising staff, and ensuring the delivery of high-quality,...
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Supervisor, Mental Health Outpatient Department
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Toronto, Ontario, Canada Michael Garron Hospital Full timeJob Title: Supervisor, Mental Health Outpatient DepartmentMichael Garron Hospital is seeking a highly skilled and experienced Supervisor to lead our Adult Mental Health Outpatient Department. As a key member of our inter-professional team, you will be responsible for overseeing daily operations, supervising staff, and ensuring the delivery of high-quality,...
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Supervisor, Mental Health Outpatient Department
1 month ago
Toronto, Ontario, Canada Michael Garron Hospital Full timeJob Title: Supervisor, Mental Health Outpatient DepartmentMichael Garron Hospital is seeking a highly skilled and experienced Supervisor to lead our Adult Mental Health Outpatient Department. As a key member of our inter-professional team, you will be responsible for overseeing daily operations, supervising staff, and ensuring the delivery of high-quality,...
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Supervisor, Mental Health Outpatient Department
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Toronto, Ontario, Canada Michael Garron Hospital Full timeJob Title: Supervisor, Mental Health Outpatient DepartmentMichael Garron Hospital is seeking a highly skilled and experienced Supervisor to lead our Adult Mental Health Outpatient Department. As a key member of our inter-professional team, you will be responsible for overseeing daily operations, supervising staff, and ensuring the delivery of high-quality,...
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Supervisor, Mental Health Outpatient Department
4 weeks ago
Toronto, Ontario, Canada Michael Garron Hospital Full timeJob Title: Supervisor, Mental Health Outpatient DepartmentMichael Garron Hospital is seeking a highly skilled and experienced Supervisor to lead our Adult Mental Health Outpatient Department. As a key member of our inter-professional team, you will be responsible for overseeing daily operations, supervising staff, and ensuring the delivery of high-quality,...
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1 month ago
Toronto, Ontario, Canada Michael Garron Hospital Full timeJob Title: Supervisor, Mental Health Outpatient DepartmentMichael Garron Hospital is seeking a highly skilled and experienced Supervisor to lead our Adult Mental Health Outpatient Department. As a key member of our inter-professional team, you will be responsible for overseeing the daily operations of our department, including scheduling staff and managing...
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Supervisor, Mental Health Outpatient Department
1 month ago
Toronto, Ontario, Canada Michael Garron Hospital Full timeJob Title: Supervisor, Mental Health Outpatient DepartmentMichael Garron Hospital is seeking a highly skilled and experienced Supervisor to lead our Adult Mental Health Outpatient Department. As a key member of our inter-professional team, you will be responsible for overseeing the daily operations of our department, including scheduling staff and managing...
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Supervisor, Mental Health Outpatient Department
2 months ago
Job Summary
The Michael Garron Hospital is seeking a highly skilled and experienced Supervisor to lead our Adult Mental Health Outpatient Department. As a key member of our inter-professional team, you will be responsible for overseeing the daily operations of our department, including scheduling staff and managing resources. Your expertise in clinical leadership and management will be essential in ensuring the delivery of high-quality, evidence-based care to our patients.
Key Responsibilities
- Oversee and support daily operations of the Adult Mental Health Outpatient Department, including scheduling staff and managing resources.
- Lead, support, and facilitate team huddles and discussions to ensure optimal team functioning and the provision of high-quality, interdisciplinary care.
- Develop and implement strategies to support optimal team functioning, ensuring excellence in inter-professional care and a positive work environment.
- Direct and coordinate the seamless flow of clients within the Mental Health Program from Emergency Department to Inpatient unit and Outpatient services.
- Support with ED Crisis assessments during surge periods or staffing gaps as needed to maintain smooth patient flow.
- Ensure program operates in accordance with all health and safety requirements and offers a safe, inclusive, respectful, and welcoming space for clients.
- Participate in recruitment, supervision, orientation, evaluation, and performance management of staff.
- Monitor the reporting of program incidents using a quality improvement lens to minimize risks and identify opportunities for improved service delivery and care.
- Respond to community concerns and complaints in collaboration with the Manager.
- Participate in the collective bargaining process, grievance procedures, and other committees as a member of the management team.
- Conduct regular meetings with individual staff to review their work with clients, assess clinical performance, address challenges, and provide support and feedback.
- Oversee completion of all required documentation in a timely manner and ensure it meets all organizational, legislative, and professional requirements where appropriate.
- Work with the Manager to develop and implement a quality improvement work plan to ensure program adherence to relevant standards.
- Develop, maintain, review, and revise program policies as necessary.
- Create a climate of continuous learning and professional development, including the identification and coordination of team-based training opportunities.
- Share On-Call responsibilities.
Requirements
- Diploma or University degree in a healthcare-related field, Nursing or MSW preferred.
- Current registration with the respective College, College of Nurses of Ontario.
- Demonstrated knowledge of all relevant legislation, including the Mental Health Act and PHIPA.
- Demonstrated knowledge/training in program management, team leadership, and clinical supervision.
- Advanced training/knowledge in a range of therapeutic modalities and approaches to substance use and mental health, crisis prevention/intervention, harm reduction principles, strength-based, trauma-informed, and anti-oppressive practice an asset.
- Minimum five (5) years of experience working with adults living with mental health and substance use challenges in a community or hospital-based setting.
- Minimum three (3) years of experience in a clinical leadership/management role.
- Demonstrated experience in previous program development, administrative, and supervisory experience.
- Demonstrated ability to liaise effectively and operate collaboratively with community and hospital-based stakeholders.
- Sound knowledge and experience working with adults with histories of trauma, abuse, self-harm, and/or suicidal behavior.
- Strong ability to work/lead in an inter-professional team environment.
- Willing and capable of making time-sensitive decisions to ensure the safe operations of all program sites.
- Strong oral and written communication skills.
- Excellent interpersonal skills, including conflict management and de-escalation techniques.
- Proficiency in the use of computer technology and various software applications.
- Good work and attendance record required.
