Outpatient Mental Health and Addiction Services Manager

3 weeks ago

Toronto, Ontario, Canada University Health Network Full time
Job Summary

The University Health Network is seeking a highly skilled and experienced Manager to lead our Outpatient Mental Health and Addiction Services team. As a key member of our multidisciplinary healthcare team, you will be responsible for delivering high-quality patient care, leading and developing a department focused on delivering quality patient care, and building and maintaining a highly functional team.

Key Responsibilities
  • Lead and develop a department focused on delivering quality patient care
  • Build and maintain a highly functional team
  • Develop and manage fiscally responsible budgets
  • Participate in strategic planning
  • Assess, implement, and evaluate departmental activities
  • Facilitate and promote professional, personal development, and educational activities for staff and patients and families
  • Perform administrative functions
  • Facilitate departmental meetings
  • Ensure a safe environment for patients and staff
  • Maintain liaison with patients and family members
  • Resolve patient care issues and concerns
Requirements
  • Completion of a Master's degree program in one of the Health or Social sciences or equivalent
  • A recognized equivalent in Health or Public Administration is an asset
  • Specialty certification as applicable, Mental Health or similar is an asset
  • Up to six (6) years of relevant experience in mental health, clinical, and/or specialty field
  • Three (3) to five (5) years of supervisory or management experience
  • Eligibility or membership in relevant professional association/organization/college
  • Demonstrates strong leadership and motivational skills
  • Is client service oriented, with the ability to effectively work with diversity and appreciates that people with different opinions, backgrounds, and characteristics bring richness to the challenge or situation at hand
  • Excellent skills in recognizing, analyzing, and resolving problems
  • Effective organizational, interpersonal, and communication skills
  • Excellent decision-making skills with the ability to form/defend independent judgments and to use good judgment in assessing difficult situations
  • Ability to work effectively and demonstrates composure under pressure/stressful conditions and to meet multiple and competing deadlines
  • Exercises initiative and good judgment with ability to multi-task
  • Demonstrates ability to work in a team environment and collaborates with others in assisting with the delivery of care to patients
  • Proven ability to work with mental health and addiction clients, their families, and support systems
  • Adapts to and implements change and facilitates its acceptance by others
  • Working knowledge of computer, preferably Microsoft Office and Outlook applications
  • Maintains and protects patient confidentiality in accordance with UHN Privacy policy requirements
  • Has knowledge of applicable legislative, UHN, and/or departmental policies, procedures, and protocols
  • Has knowledge of applicable legislation affecting human resources (Human Rights, Employment Standards Act, Occupational Health & Safety Act, etc.)
  • Has knowledge of collaborative networks, primary care, and integrated health systems
  • Proven knowledge of the Mental Health and Addictions system and relevant legislation, Mental Health Act
Why Join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs, and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

  • Competitive offer packages
  • Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP)
  • Close access to Transit and UHN shuttle service
  • A flexible work environment
  • Opportunities for development and promotions within a large organization
  • Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

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