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Area Sales Manager

2 months ago

Vancouver, British Columbia, Canada Scotiabank Full time

About the Role

The Area Sales Manager (ASM) plays a critical role in driving the profitable growth of the Dealer Finance Centre portfolio at Scotiabank. As a key member of our team, you will be responsible for developing and maintaining strong relationships with dealers and manufacturers in the indirect retail business, aligning with our short and long-range business objectives and policies.

Key Responsibilities

  • Business Development
    • Develop and execute a strategic sales plan to achieve business development targets, including identifying new business opportunities and expanding existing relationships.
    • Build and maintain a thorough knowledge of dealer finance products, policies, and services, as well as credit risks and market trends.
    • Collaborate with internal stakeholders to ensure alignment and effective execution of sales strategies.
  • Relationship Management
    • Develop and maintain strong relationships with dealers and manufacturers, ensuring customer satisfaction and high-quality service.
    • Provide timely and accurate business development reporting to the Retail Sales Manager.
    • Ensure adherence to risk management and compliance programs, internal and regulatory guidelines, including Know Your Customer, Anti-Money Laundering, etc.
  • Operational Support
    • Contribute to the maintenance of effective operations for the processing of dealer finance arrangements, including problem resolution and assistance as required.
  • Market Development
    • Build and maintain a high market profile in the assigned market area, identifying key business contacts and centres of influence.
    • Participate in local professional and community events to develop and expand the network of contacts.

Requirements

  • Knowledge and Skills
    • Excellent understanding of dealer finance programs, products, policies, and services, including a working knowledge of systems/platforms, routines, and operating procedures.
    • Extensive knowledge of retail lending indirect and retail leasing products, as well as a solid knowledge of other retail products that may meet customer needs.
    • Strong knowledge of the automotive finance marketplace in Canada and a detailed knowledge of key prospects, major customers, and competitive positioning within the assigned market area.
    • Thorough knowledge of automotive finance systems and platforms.
  • Personal Qualities
    • Strong personal computer skills and familiarity with word processing, spreadsheet, presentation software, and planning tools.
    • Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with internal and external stakeholders.

Working Conditions

  • The incumbent is out of the office most of the time conducting visits and resolving customer concerns and complaints.
  • Depending on the Region, the incumbent may undertake extensive travel within the assigned geographic market area, which can be an exceptionally large territory.
  • Working hours vary between DFC's, and some centres operate 6 days per week and are open until 9:00 p.m.