Financial Services Representative

2 months ago


Vancouver, British Columbia, Canada CIBC Full time
About the Role

CIBC is seeking a talented and passionate Client Service Representative to join our team. As a Client Service Representative, you will be the first point of contact for clients, providing exceptional service and support to help them achieve their financial goals.

Key Responsibilities
  • Client Engagement: Build strong relationships with clients, understanding their needs and providing personalized solutions to meet their financial objectives.
  • Problem Solving: Utilize your analytical skills to resolve client issues, taking ownership and collaborating with colleagues to find effective solutions.
  • Technology Expertise: Stay up-to-date with CIBC's digital banking platforms, educating clients on how to effectively use our mobile banking applications to manage their financial needs.
What We Offer
  • Competitive Compensation: Enjoy a competitive salary, incentive pay, and a comprehensive benefits package, including a defined benefit pension plan and employee share purchase plan.
  • Professional Development: Participate in our Purpose Day program, a paid day off dedicated to investing in your growth and development.
  • Inclusive Environment: Join a diverse and inclusive team where everyone feels valued and empowered to contribute their best work.
Requirements
  • Self-Identification: Identify as First Nations, Métis, or Inuit.
  • Communication Skills: Possess strong oral and written communication skills.
  • Customer Service Experience: Have experience in customer-facing roles, with a passion for delivering exceptional service.
  • Teamwork: Demonstrate a willingness to work collaboratively with colleagues to achieve shared goals.


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