Digital Transformation Specialist

2 weeks ago

Toronto, Ontario, Canada Royal Bank of Canada> Full time
About the Opportunity

We are seeking a highly skilled Digital Transformation Specialist to join our team at the Royal Bank of Canada. As a key member of our organization, you will play a pivotal role in driving digital transformation and ensuring seamless adoption of new technologies across our client base.

Key Responsibilities
  • Develop and implement digital learning programs to enhance digital proficiency among employees, users, and clients.
  • Conduct customized training sessions, workshops, and one-on-one coaching to support digital transformation initiatives.
  • Collaborate with cross-functional teams to align adoption goals with business objectives and drive overall digital adoption.
  • Develop and support change management strategies to recognize client impacts and deliver programs successfully.
  • Use data-driven insights to inform strategies and drive adoption.
  • Encourage collaboration, knowledge sharing, and continuous learning within the organization.
  • Measure the impact of digital adoption on employee satisfaction and productivity.
Requirements
  • Bachelor's degree in a relevant field (e.g., Business, IT, Change Management).
  • 3-5 years of experience in Learning & Development or a related field.
  • Proven experience supporting change management and product development.
  • Familiarity with digital training tools and technologies.
  • Ability to think strategically and develop creative solutions to problems.
  • Financial industry experience is an asset.
What We Offer
  • Opportunity to work with a leading financial institution and contribute to its digital transformation.
  • Collaborative and dynamic work environment.
  • Excellent career development and progression opportunities.
  • Comprehensive Total Rewards Program including bonuses and flexible benefits.
  • Competitive compensation.

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