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Lead Coordinator

2 months ago

Ottawa, Ontario, Canada University of Ottawa Full time
{"title": "Lead Coordinator", "content": "Job Summary

We are seeking a highly organized and detail-oriented Lead Coordinator to join our team at the University of Ottawa. As a key member of our Academic Services team, you will be responsible for coordinating front-line service processes and exam operational processes for the Office of Studies (undergraduate sector).

As a Lead Coordinator, you will supervise students/work-study and act as the main point of contact for these students. You will also coordinate the evaluation of courses for equivalencies and ensure follow-up for student files and updating of the equivalency bank in uCampus.

Key Responsibilities:

  • Coordinate front-line service processes and exam operational processes for the Office of Studies (undergraduate sector)
  • Supervise students/work-study and act as the main point of contact for these students
  • Coordinate the evaluation of courses for equivalencies and ensure follow-up for student files and updating of the equivalency bank in uCampus
  • Design and implement new processes, procedures, and work methods in partnership with the supervisor and academic services
  • Supervise the work done by the student(s) in the Work-Study Program by setting priorities, developing individual and group training plans, motivating them, and providing them with feedback and guidance

Requirements:

  • Knowledge of administration usually acquired through postsecondary studies and several years of experience in a similar role
  • Advanced knowledge of academic programs at the high school, college, undergraduate and graduate levels
  • Three years' experience in an academic setting
  • Experience in interpreting, communicating and applying policies and procedures
  • Team management experience in a constantly changing environment
  • Experience using computer systems such as word processing software, databases, spreadsheets, email, the Internet and student information systems
  • Ability to manage multiple files and pay attention to detail
  • Bilingualism – French and English (spoken and written)

We offer a dynamic and inclusive work environment, with opportunities for professional growth and development. If you are a motivated and organized individual who is passionate about providing excellent service to students, we encourage you to apply for this exciting opportunity.

", "requirements": "Requirements

We are looking for a highly skilled and experienced Lead Coordinator to join our team at the University of Ottawa. The ideal candidate will have:

  • Knowledge of administration usually acquired through postsecondary studies and several years of experience in a similar role
  • Advanced knowledge of academic programs at the high school, college, undergraduate and graduate levels
  • Three years' experience in an academic setting
  • Experience in interpreting, communicating and applying policies and procedures
  • Team management experience in a constantly changing environment
  • Experience using computer systems such as word processing software, databases, spreadsheets, email, the Internet and student information systems
  • Ability to manage multiple files and pay attention to detail
  • Bilingualism – French and English (spoken and written)

The University of Ottawa is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and accessible work environment that reflects the diversity of our community.

", "keywords": "Lead Coordinator, Academic Services, Undergraduate Studies, Student Services, Examination, Academic Operations, Student Experience, University Services"}