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Senior Corporate Services Manager
2 months ago
Job Summary
The Senior Corporate Services Manager will be responsible for the effective leadership, organization, and execution of all functions within the Corporate Services area. This includes providing advice to senior management, coordinating the annual budget, and fulfilling all statutory duties regarding Corporate Services.
Key Responsibilities
- Align operational functions to enable execution of the company's strategy and deliver exceptional client service.
- Establish clear short and long-term goals and objectives for the service area that are aligned with organizational strategy and ensure objectives are achieved.
- Provide internal services supporting and improving organizational performance.
- Provide advice on projects and initiatives impacting the company.
- Lead and manage the directors and managers who plan, organize, and manage departmental programs and projects.
- Manage the performance of employees who report directly to this position through coaching, mentoring, evaluating, and identifying needs for training and development. Foster a healthy work environment.
- Oversee annual operating and capital budget preparation and monitoring expenditures against those budgets; direct the preparation of long-term budget plans for areas within the Services area.
- Prepare, administer, and be accountable for the operating and capital budgets for all service area activities.
- Facilitate effective communications between departments, leadership, and senior management.
- Maintain professional and technical competence in the area of responsibility as well as keep abreast of industry best practices.
- Address inquiries, requests, and complaints as per established expectations.
- Perform other duties as assigned.
- Provide change initiative to management and leadership on the company's efforts in continuous improvement.
Requirements
- A bachelor's degree in Commerce, Business Administration, Public Administration, Human Resources or a related discipline, or an equivalent combination of education and experience.
- 10+ years of experience in corporate services management and administration, including 5+ years in a senior leadership role overseeing service areas such as human resources, information systems, communications, customer service and other corporate services administration.
- Experience working with senior management and working with a large diverse workforce in unionized and non-unionized environments.
- Demonstrated experience leading transformational change and utilizing a systems thinking approach to improve effectiveness and make recommendations on areas to improve.
- Experience working in a political environment is an asset.
- Bilingualism is a definite asset. Preference will be given to candidates who are fluently bilingual in both of New Brunswick's official languages (English/French).
- A valid Class 5 New Brunswick driver's license is required.
Additional Skills
- Demonstrated strong judgment in a political setting.
- Excellent leadership, management, and delegation skills.
- Exceptional presentation, communication, and organizational abilities.
- Proven ability to manage by objectives and deliver results.
- In-depth knowledge of human resource management theory and practice.
- Familiarity with continuous improvement methodologies and tools is an asset.
- Strong problem-solving skills for developing solutions to complex issues.
- Experienced in facilitating meetings and groups effectively.
- Effective negotiating skills.
- Capable of team building, consensus building, and motivating others with strong interpersonal skills to foster a collaborative team environment.
- Skilled in strategic analysis, planning, leadership, and implementation.