Insurance Manager

2 months ago

Cambridge, Ontario, Canada Cowan Insurance Group Full time
Job Title: Insurance Manager

Reporting to the Director, Personal Insurance, the Insurance Manager will be responsible for leading a team of professionals in the development and support of a service team. The successful candidate will be responsible for coordinating team activities to ensure service standards and new business goals are met while focusing on client retention and efficiency.

Key Responsibilities:

  • Lead, guide and motivate the team through effective communications, coaching, training and development
  • Foster a work environment that encourages individual and team success
  • Effectively manage workloads and monitor through regular quality review exercises to ensure the team is adhering to established service and quality standards
  • Complete monthly statistical analysis and reporting on key metrics
  • Determine areas of improvement for employees, providing additional training as needed
  • Work with other leaders on the team to set key team strategic initiatives and metrics to support the overall corporate business plan
  • Maintain key relationships and collaborate with representatives from various markets related to personal insurance
  • Regularly share market information including industry/coverage trends with direct reports and other colleagues to stay ahead of the curve

Requirements:

  • Minimum of 5 years previous insurance experience
  • RIBO licensed
  • CAIB OR CIP designation (or working towards designation) would be an asset
  • Results driven and collaborative
  • Previous management/leadership experience an asset
  • Strong communication (verbal/written), negotiation and interpersonal skills
  • Ability to multi-task, be flexible, and move from one priority to another while maintaining a high level of accuracy and attention to detail
  • Energetic, self-motivated and comfortable with changes
  • Creative problems solving abilities

About Us:

Cowan Insurance Group is a proud Canadian-owned and operated company with a rich history dating back to 1927. We offer a comprehensive range of insurance and risk management solutions to our clients. Our award-winning client-centric approach emphasizes innovation, excellence, and collaboration. We are committed to helping our clients, employees, and communities thrive.

What We Offer:

  • Competitive salary
  • Comprehensive benefits plan
  • Company-matched Retirement Savings Plan
  • Company-paid training and development courses
  • Community involvement
  • Hybrid work environment

Equal Opportunity Employer:

Cowan Insurance Group is an equal opportunity employer. We are committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional results.

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