Food Service Team Lead

4 weeks ago

WhitchurchStouffville, Ontario, Canada TIM HORTONS Full time
Job Title: Food Service Supervisor

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Leadership: Supervise and co-ordinate activities of staff who prepare and portion food, train staff in job duties, sanitation and safety procedures, and establish methods to meet work schedules.
  • Quality Control: Ensure that food and service meet quality control standards, prepare budget and cost estimates, and maintain records of stock, repairs, sales, and wastage.
  • Customer Service: Address customers' complaints or concerns and provide excellent oral communication skills to ensure customer satisfaction.
  • Team Management: Supervise and check assembly of trays, supervise and check delivery of food trolleys, and establish work schedules.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Work Experience: 1 to less than 7 months of experience in a food service establishment.
  • Language: Fluency in English.
  • Work Environment: Fast-paced environment, work under pressure, and physically demanding.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for advancement and professional growth.
  • Team Environment: A dynamic and supportive team environment.

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