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Insurance Team Lead
2 months ago
About Western Coast Insurance Services
At Western Coast Insurance Services, we're committed to delivering exceptional insurance solutions to our customers. As a leading insurance provider in Canada, we have over 220 locations across the country and a team of over 2,100 dedicated professionals.
Job Summary
We're seeking an experienced Insurance Team Lead to join our Digital Sales team. As a key member of our team, you'll be responsible for supporting our Digital Sales Leaders in creating a collaborative and motivated environment that fosters success for everyone.
Key Responsibilities
- Coach and mentor your team to ensure they have the guidance and support they need to succeed.
- Review client data entries, invoicing, and coverage selection for compliance.
- Ensure your team's client activities are dealt with effectively and efficiently.
- Work with Account Executives to quote and cross-sell products to new clients, contributing to the growth of the business.
- Monitor lead management for the entire team to ensure customers receive an exceptional experience.
- Role model expected behaviors by reaching out to customers when required, placing complex risks, and other behaviors that contribute to a strong and successful team.
- Stay up-to-date on product knowledge and build relationships with insurance providers.
- Continuously develop your skills through industry and community involvement, training, and other courses.
Requirements
- General Insurance Level 2 License or RIBO required.
- A history of modeling the way when implementing initiatives and best practices.
- Strong time-management and training skills in a deadline-driven environment.
- Involvement in industry-related associations and your community.
- Professional communication etiquette, both written and verbal.
- A dedicated home office with a reliable internet connection.
Working Hours and Location
This is a full-time, permanent position with a total of 37.5 hours/week. You'll be working within our Digital Sales team operating hours, which are Monday to Friday, 9:00am to 8:00pm (MST), and rotating Saturdays, 9:00am to 4:30pm (MST), with occasional statutory holidays, 9:00am to 5:00pm (MST). The position is remote, with the ability to work from anywhere in Canada.
What We Offer
We take pride in providing a competitive compensation package, including 3 weeks' vacation, 14 wellness days, company matching investment and savings programs, and 100% employer-paid group benefits, including a health care spending account. We're committed to building a diverse, inclusive, and authentic workplace in the communities we work and live in.
