Director of Retail Operations

1 month ago


Montreal, Quebec, Canada Accor Hotels Full time
Job Title: Director of Retail

Accor Hotels is seeking a highly skilled and experienced Director of Retail to join our team. As a key member of our leadership team, you will be responsible for driving sales growth and delivering exceptional customer experiences across our retail stores.

Key Responsibilities:
  • Develop and implement sales strategies to drive revenue growth and meet sales targets
  • Lead and manage a team of retail sales associates to ensure excellent customer service and sales performance
  • Collaborate with the buying team to develop and implement effective merchandising strategies
  • Monitor and analyze sales data to identify trends and areas for improvement
  • Develop and implement operational processes to ensure efficient and effective store operations
Requirements:
  • 5+ years of retail sales management experience
  • 3+ years of merchandising manager experience
  • 3+ years of retail planning and buying experience
  • Fluency in Dayforce, Excel, Word, PowerPoint, Publisher, and POS
  • Maricopa County Manager Food Handlers Card and AZ Liquor Manager Server Certification
  • Proven ability to drive sales results through a strong level of business acumen
  • Demonstrated success in talent development/management
  • Strong communication skills and ability to foster a customer-focused selling culture
About Accor Hotels:

Accor Hotels is a global leader in the hospitality industry, with a commitment to delivering exceptional guest experiences and driving business results. We offer a dynamic and supportive work environment, with opportunities for career growth and development.

We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent. We welcome you as you are and you can find a job and brand that matches your personality.

Join us and discover the life that awaits you at Accor Hotels. Visit www.accor.com/en/careers to learn more about our current job openings and company culture.



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