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Customer Service Representative

2 months ago

Yarmouth, Nova Scotia, Canada Yarmouth appliances and home furnishings Full time
Customer Service Agent

At Yarmouth appliances and home furnishings, we are seeking a skilled Customer Service Agent to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:
  • Client Communication: Respond to client inquiries, provide information, and resolve issues in a timely and professional manner.
  • Product Knowledge: Stay up-to-date on our products and services, including features, benefits, and pricing.
  • Problem-Solving: Analyze and resolve client complaints and concerns in a fair and efficient manner.
  • Team Collaboration: Work closely with our sales and support teams to ensure seamless customer experiences.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a customer-facing role.
  • Language: Fluency in English.
  • Work Hours: 30 to 35 hours per week.

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.