Customer Service Representative
2 weeks ago
Job Title: Customer Service Representative
Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Yarmouth Appliances and Home Furnishings. As a Customer Service Representative, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities:
- Provide excellent customer service through phone, email, and in-person interactions
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Collaborate with internal teams to resolve customer complaints and concerns
- Stay up-to-date on product knowledge and features to provide accurate information to customers
- Meet or exceed customer satisfaction targets
Requirements:
- Secondary (high) school graduation certificate
- 7 months to less than 1 year of experience in a customer-facing role
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet deadlines
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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